Understand the fees you pay
The fees that come out of an order before it reaches your bank, and how to see exactly what you receive.
Order status vs payment status
Why an order's progress and whether it has been paid are tracked separately.
In stock, out of stock, or hidden
What each availability state means for a menu item, and how hiding differs from removing.
Reading your subscription status
What each subscription status means and what you can still do in each one.
Staff permissions explained
How staff permissions work, why some depend on others, and the extra security on privileged accounts.
What changes when you connect a POS
How the order workflow splits between Tapimo and your POS once one is connected.