What changes when you connect a POS
How taking and running orders changes once your POS is in the picture.
Tapimo can run on its own, or sit alongside your existing POS. Which one you are in changes who owns the kitchen workflow, so it is worth understanding.
Standalone (no POS connected)
Tapimo owns the whole order workflow. You take an order and move it all the way through: accept, preparing, ready, served, completed. If you have docket printing set up, Tapimo prints the dockets automatically.
With a POS connected
Your POS takes over the kitchen. Tapimo keeps the parts that are its job, and hands the rest to the POS:
- Tapimo keeps: taking the order in (accepting it) and cancelling it. These stay with the QR-ordering layer no matter what.
- The POS owns: preparing, ready, served and completed. Those buttons disappear from the Tapimo Orders screen, and a note explains the POS owns them.
- Dockets: the POS prints its own, so Tapimo does not auto-print (this is why printing here would double up).
Why it works this way
The point is to avoid two systems fighting over the same source of truth. Letting both Tapimo and a POS drive kitchen status would create conflicting tickets. So Tapimo handles intake and payment, and the POS handles the kitchen, each owning its own half cleanly.