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Send a receipt to a customer

Email a receipt to a customer who asks for one.

An order's receipt panel open over the Orders screen, showing the receipt with the option to email it to a customer.

Every order has a receipt you can view and send. When a customer wants a copy, you email them a secure link to it, straight from the order.

Who can do this

This needs the View Orders permission, and sending a receipt needs Manage Order Status. Venue owners have both.

Send a receipt​

  1. Go to Service -> Orders.
  2. Click the order to open its receipt.
  3. Enter the customer's email address.
  4. Send it. Tapimo emails them a secure link to the receipt.

Each send creates its own link, so you can send a fresh copy without affecting an earlier one.

How to know it worked​

You will see a confirmation, and the customer receives an email with a link that opens the receipt in their browser. No login is needed to view it.